Microsoft service users duped, fake call center dismantled by Tamil Nadu police

Some users of tech giant Microsoft’s services around the world have been tricked into paying for bogus “services” by a bogus call center in Chennai, cybercrime police said Thursday.

Three men, who are directors of a company identified as “iTrope Technologies” which operated from Ambattur here, have been arrested and an investigation is underway, an official statement from the CB-CID-Cyber ​​wing said. Crime.

Based on a complaint from Microsoft India, CB-CID formed 8 teams and searched various locations involving the company.

“The defendants and their team had misled and deceived victims around the world, running a bogus call center and hosting Microsoft services masquerading as websites that had toll-free numbers to contact them.”

The defendants fraudulently tricked users into believing that they were associated with Microsoft and convinced them to install applications allowing them to remotely access users’ computer systems.

“By using remote access, the accused (people) mistakenly presented the normal exit from the system as signs of problems and offered services to correct them. “

In addition, the accused company and its associates instigated and coerced users to “pay” for such fictitious services. The details of the amount of money defrauded by identity theft, however, could not be determined immediately.

“The incriminated documents and equipment were seized,” the police statement said, adding that the case is under investigation.

In another case, a gang of five men who deceived innocent people to the tune of around Rs 10 crore under the guise of an “online gambling app” was arrested, cybercrime police said.

The action was taken following a victim complaint and the case is currently under further investigation.

No less than 340 SIM cards, two laptops, a desktop computer, 10 cell phones, 27 ATM cards, 4 USB sticks, a memory card, Rs 1.20 lakh in cash and a high-end sport utility vehicle were awarded to them. seized.

Measures were underway to “freeze” fraudulent online gaming applications (apps) and websites misused for this purpose, police added.

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